Privacy policy

Data controller

We are the data controller for the processing of the personal data that we process about our customers and business partners. You will find our contact information below.

élé living ApS

Åstræde 19, 4600 Køge

CVR no.: 42216542

If you have questions about the processing of your personal data, you can contact us via info@eleliving.dk

Treatment activities

As a data controller, cf. the data protection regulation, we have the following processing activities.

Visit website

When you visit our website, we use cookies in order for the website to function, which you can read more about in our [cookie policy].

Communication with potential customers

When you have questions about our site, or want to hear more about our services, you can contact us via:

Contact form
Email

Through this, we will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you give us in connection with our communication.

We will typically process the following general information: name, email, telephone number.

Our authority to process this personal data is the data protection regulation's article 6, paragraph 1 liter f.

We delete our communication with you when it is clear whether you want our services or not.

Should in a special case arise a need to store your personal data for a longer period of time, this could be the case.

Customers

We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we can process information about name, address, services, special agreements, payment information and the like.

The authority to process this personal data is the Data Protection Regulation, Article 6, subsection 1 liter b.

When the service has been delivered and any outstanding issues have been completed, we will immediately delete the personal data.

We have a newsletter that you can sign up for voluntarily - and you can always unsubscribe from this again.

The purpose of the newsletter is to send registered e-mails with new information from the company, which may deal with new content on the website, advertising of our services.

We will only send you emails if you have given your active consent to this. It initially requires that you enter your email address, to which we will subsequently send an email, so that you can confirm the registration. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent.

Our authority to process your personal data (i.e. the email address) in connection with the newsletter will be the data protection regulation, article 6, paragraph 1 letter a.

We will process your personal data as long as you are still registered for the newsletter. By unsubscribing from the newsletter, we will also stop sending this to you. If we have not sent you a newsletter for 1 year, your consent will expire as a result of our inaction.

If you unsubscribe from the newsletter, we will store your now previous consent for 2 years after it was last used due to statute of limitations, cf. Consumer Ombudsman's Spam Guide section 11.3.

Accounting

We must save all accounting documents cf. the Accounting Act. This means that we store invoices and similar attachments for accounting purposes. This may include general personal data such as name, address, service description.

Our authority to process personal data for bookkeeping is Article 6, subsection 1 letter of the data protection regulation.

We store this information for a minimum of 5 years after the current financial year has ended.

Data processors

Few can handle everything by themselves, and the same applies to us. We make use of business partners, as well as make use of suppliers, some of whom may be data processors.

External suppliers can, for example, provide systems to organize our work, services, consultancy, IT hosting or marketing.

It is our responsibility to ensure that your personal data is processed properly. That is why we make high demands on our business partners, and our partners must guarantee that your personal data is protected.

We therefore enter into agreements on this with companies (data processors) who handle personal data on our behalf in order to increase the security of your personal data.

Dissemination of personal data

We do not pass on your personal data to third parties.

Profiling and automated decisions

We do not make profiling or automated decisions.

SECURITY

We process your personal data securely and confidentially in accordance with applicable legislation, including the Personal Data Regulation and the Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when this purpose has been fulfilled or is no longer relevant.

We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or coming to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.

Withdrawal of consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.

Complaint to the Danish Data Protection Authority

You have the right to lodge a complaint with the Danish Data Protection Authority if you are dissatisfied with the way we process your personal data. You will find the Norwegian Data Protection Authority's contact information at www.datatilsynet.dk .